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I cannot create a ticket in the Customer Portal

👤 freddym
Q
Question
Hi group,

I'm having trouble trying to create a ticket from the customer portal.

Since when trying to save the information it tells me: "The record does not exist"

As reviewed it is as if the application does not have access to the function saveRecord($module, $values, $recordId = false)
of class Vtiger_PortalBase_Connector

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