I pay for VTiger 7.5 through my subscription to SiteGround, and although I set up both the “Mail Manager” and “Mail Scanner” scheduler where they apparently function correctly, I continually receive “Mail Converter is in running state” errors when scanning the mailbox when selecting the “Scan” action on the Mail Converter rule. As such, there are no tickets being generated by newly received emails
Our experts are working on a detailed answer for this question.