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CSV files import not work on 8.3

👤 Mike66
Q
Question
Hi, with 8.3 version, it's not possible to import file.csv

I select my file, clic on next, select email and name for merge or other and clic next another time for send process but the window come back on select file window.
Same think if i clic on skip or merge...

Thanks a lot for informations.
A
Community Solution
✓ Answered
,

1. Make sure your import file.csv extension is lower case (.csv instead of .CSV).
2. Make sure the folder your_vtigercrm_folder/cache/import exists and has proper permissions (is writeable by web).

Hope this helps.

Thanks
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